Pressure selling

A frequent compliant is the overly pushy sales person. Often, they state or imply PPI is a requisite for the application to proceed or influences the interest rate offered. In most cases - this not true.

Also, we often hear that is was sneaked in with hardly a mention. For the sales person to state "Your full protected repayments are £xxx per month" is not good enough.

All aspects of the PPI policy must be explained with full clarity at the point of sale.

Can never claim

An amazing 85% of PPI claims are rejected by insurance companies. This compares with 22% for car insurance. This is because policies are sold to people who due to their existing circumstances, have no chance of making a claim. This is almost certainly misselling.

Unemployment Cover

Often this is on the assumption that you're currently employed and have no other cover or income. If any of the following applies to you when the policy was sold, you may have a case for a reclaim.

• Planning to retire before loan agreement ends.
• Planning a return to full time education before loan agreement ends.
• Knowing about impending redundancy or the possibility of it.
• Working less than 16 hours per week.
• Working on a temporary or informal basis, such as agency work.

Too Old

PPI is sometimes sold where the policy holder is too old for the cover provided. Many policies have upper age limits of 65 or 70 years.

Pre-Existing Medical Conditions

If you weren’t told your PPI is affected by previous or current health problems or were never asked about your health, then any claim rising from such issues could be rejected.

You don't need to have add a major health problems like cancer or a heart attack to find yourself outside of the cover. Less serious problems such previous time off work due to stress or back problems could make a policy invalid.

Sick Pay

Depending on the nature of your employment contract, you may be well looked after in the event of long term sickness, just as well as a PPI policy.